Product Details

Go Vocal equips local governments with a unified, multilingual community engagement platform—combining surveys, mapping, ideation, participatory budgeting, and AI-powered analysis to reach diverse residents and transform input into insights.

Product Demo

GoVocal video thumbnail
YOUTUBE

Product Features

Feature Description
All-in-One Engagement Toolbox
Match community tools to project needs—from surveys and mapping to participatory budgeting and voting—all within a single campaign setup
AI-Supported Insight Generation (Sensemaking)
Built-in AI scans and summarizes open-ended feedback up to 50% faster, empowering staff to analyze resident input efficiently.
Hybrid & Inclusive Engagement via Form Sync
Seamlessly combine offline and online feedback—paper surveys and post-its included—digitized through OCR to reach broader, digitally underserved audiences.

Customers Using This Product

Customer Project Details Actions
City of Lancaster, PA
Blended online and offline input during the pandemic to engage Spanish speakers, youth, and refugees—ensuring inclusive planning across infrastructure, policing, and green projects.
City of Allen, TX
Used Go Vocal to streamline comprehensive planning; increased participation and boosted confidence among decision-makers through representative input.
City of St. Louis, MO
Engaged over 16,000 residents in allocating a settlement fund through a structured, annotated feedback platform—fueling resident voice in high-stakes decisions. govocal.com

Product Videos

Video Description Actions
Survey Demo
External video
Walkthrough of Survey
Mapping
External video
Demo of Mapping Features

Product Screenshots

Gov Website Example

Mapping Tool

Product Case Studies

Case Study Description Actions
How Lancaster (PA) combines offline and online community engagement
The case study describes how Lancaster, Pennsylvania deployed both offline and online engagement strategies to bridge the digital divide and ensure that traditionally under-heard communities meaningfully contributed to planning, policing, infrastructure, and budget decisions via their “Engage Lancaster” platform.
City of Allen, TX improves efficiency and equity in comprehensive planning with Go Vocal
Allen, Texas reshaped its comprehensive planning process—“Allen 2045”—by using a hybrid outreach strategy via the Go Vocal platform to gather broader, more representative feedback faster and more efficiently than traditional public-meetings alone.
Engaging 60,000+ community members: Toronto Centre scaled participatory budgeting across 14 neighborhoods
Toronto Centre engaged over 60,000 residents across 14 neighbourhoods using a zone-based participatory budgeting process powered by Go Vocal, ensuring diverse, transparent, and scalable community input while allocating CA$2.25 million in funds.

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