Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and contact information (email address, phone number)
  • Government agency or company affiliation
  • Job title and professional information
  • Account credentials and authentication information

Usage Information

  • Log data and usage patterns
  • Device information and IP addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends and usage patterns
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We may share your information in the following situations:

  • With vendors, consultants, and other service providers who need access to perform work on our behalf
  • In response to legal requests or when required by law
  • To protect the rights, property, and safety of Platia, our users, or others
  • In connection with a merger, acquisition, or sale of business assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent where applicable

7. Cookies

We use cookies and similar tracking technologies to collect and track information about your use of our service. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our service may contain links to other websites or services. We are not responsible for the privacy practices of these third-party services.

9. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Platia
Email: support@withplatia.com