Social News Desk

About this Product

Social News Desk is an enterprise-class social media management software designed for critical communicators including government agencies, municipalities, news companies, schools, and public safety organizations. It provides an all-in-one platform for publishing, scheduling, listening, responding, and reporting across all social media platforms with human-centered AI and 24/7 support

Pricing Information

Pricing Model

Pricing Model: Subscription-based pricing with per-seat licensing and 14-day free trial (no credit card required). Three main pricing tiers:

Starter Plan: $99/month per seat (annual) or $149/month per seat (monthly) - includes unlimited publishing and monitoring for 1 user and up to 5 social accounts, content calendar, detailed post analytics, and responsive email support.

Pro Plan (Most Popular): $199/month per seat (annual) or $249/month per seat (monthly) - includes everything in Starter plus unlimited social accounts, consolidated inbox, social search & listening including Nextdoor, comprehensive performance reporting, 1:1onboarding, and 365-day US-based human support.

Customized Enterprise: Scalable pricing for teams with 10+ users with discounted rates - includes everything in Pro plus white-glove onboarding, Single Sign-On (SSO), custom development & integration, product roadmap access, custom training, and dedicated priority support.

Additional Solutions: SND Archive (compliance and social media archiving billed annually based on covered accounts) and On Air Display for real-time monitoring during broadcasts.

Special K-12 Education Pricing: Junior Varsity ($149/month for 1 Power User + up to 10 Contributors), Varsity ($349/month annual for 2 Power Users + up to 10 Contributors), and K-12 Enterprise (scalable pricing for 20+ brands).

Annual billing provides 25% discount compared to monthly billing. Free Trial Available

Product Features

Feature	Description
Multi-Platform Publishing & Scheduling	One login to control all social networks with the ability to publish, schedule, and manage content across all platforms. Includes customized content for all social platforms, collaborative shared workspaces, and automated publishing tools.
Social Media Listening & Community Monitoring	Monitor custom searches tailored to your community's needs, track mentions of your organization, media, and first responders, and use keyword listening to stay ahead of trending topics. Includes exclusive Nextdoor integration for civic communication
Compliance & Archiving for Government	Automated collection of all available social media content and accompanying metadata, batch ingestion of historical content, storage of archived content for periods defined by open records laws, and search and retrieval capabilities with legal hold features.

Customers Using This Product

Customer	Project Details	Actions
City of Houston, Texas	-
County of San Diego, California	-
Lee County Sheriff's Office, Florida	-

Sample Contracts

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