Product Details
Citizenserve is a cloud-based, configurable community development suite that streamlines permitting, licensing, inspections, zoning, code enforcement, and request tracking—delivering faster approvals and better service.
Product Demo
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Product Features
| Feature | Description |
|---|---|
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Comprehensive Workflow Automation
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Covers permitting, business licensing, inspections, code enforcement, planning & zoning, rental registration, and more—all within one integrated system
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Citizen-Facing Online Portal
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Allows residents and contractors to apply, upload documents, pay fees, track status, and communicate with staff all through a user-friendly portal.
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Full Mobile & GIS Support
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Inspectors and staff in the field benefit from mobile access, GIS mapping, electronic plan review, and integrated code enforcement tools.
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Customers Using This Product
| Customer | Project Details | Actions |
|---|---|---|
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City of Elk River, MN
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Completed a full modernization of Planning & Zoning workflows in under 90 days, delivering real-time analytics and streamlined permit operations.
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City of Shaker Heights, OH
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Created a custom Point-of-Sale and escrow tracking process for real estate transactions, centralizing documentation and processing permits online.
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City of Danville, IL
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Enhanced GIS accuracy for code enforcement teams by optimizing map-based tools and streamlining data entry workflows for staff in low-connectivity environments.
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Product Case Studies
| Case Study | Actions |
|---|---|
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Clifton Park, NY – Managing Building Escrow Accounts
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Lakewood, OH – Business Licensing
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Elk River, MN – Rapid Implementation
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