Product Details
Polimorphic’s Workflows for Government is a no-code platform that lets local governments create, automate, and track resident-facing applications and internal processes, reducing manual work and speeding up service delivery.
Product Demo
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Product Features
| Feature | Description |
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AI Front Desk with Application Tracking
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Residents can apply, ask questions, and track submissions in one guided, delivery‑style flow—no confusing menus or phone trees.
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No-Code Workflow Builder
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Teams can build and customize forms—like building permits or even niche use cases like fortune-teller licenses—complete with conditional logic, routing, and approvals, all without coding.
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Automated Audit Trail Documentation
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Every submission is automatically converted into a downloadable PDF, ensuring clean, consistent audit documentation
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Customers Using This Product
| Customer | Project Details | Actions |
|---|---|---|
Gaston County, NC
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Used Polimorphic’s workflow builder to double foster care inquiry applications and significantly improve internal efficiency.
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City of Tangent, OR
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Adopted Polimorphic’s workflow tools to centralize resident interactions, making it easier for staff to track, respond, and engage with community requests.
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Village of Bayside, WI
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Implemented Polimorphic’s AI workflows to streamline resident service requests, reducing response times and improving accessibility for all residents.
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Product Case Studies
| Case Study | Description | Actions |
|---|---|---|
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Village of Bayside Transforms Resident Services, Saving Hundreds of Staff Hours Annually
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This case study demonstrates how the Village of Bayside, Wisconsin transformed their manual, paper-based resident Village of Bayside, WI services by implementing Polimorphic's AI search and digital workflows, saving 116 staff hours annually while virtually eliminating walk-ins for permit applications and providing 24/7 online access to services for their 4,500 residents.
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Gaston County, NC’s Department of Social Services Improves Internal Efficiency and Doubles Foster Inquiry Applications with New Workflows
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Gaston County, NC's Department of Social Services replaced their manual, paper-based processes with Polimorphic's digital workflows to Gaston County, NC, Department of Social Services streamline day sheet audits, adoption referrals, and foster applications, resulting in doubled foster licensing rates (achieving in two months what previously took a year) while improving internal efficiency and transparency across all departments.
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