Product Details
eProval revolutionizes the way cities manage special event and film permitting by streamlining processes and enhancing cross-departmental coordination. The platform accelerates permitting while improving transparency between applicants and reviewers, ensuring a smoother, faster, and more accessible permitting experience. It's a secure, cloud-based Software as a Service (SaaS) platform built specifically for public agencies managing complex permitting processes that require collaboration, transparency, and coordination across departments.
Product Demo
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Product Features
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Smart Forms and Dynamic Workflows
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Smart forms dynamically extend to indicate required fields and spontaneous tips guide form completion. Applications can automatically populate data from prior events, and forms narrow or widen in scope to match the requirements of the application stream. Sophisticated workflows accommodate any process requiring multiple applicants, reviewers and approvers with unlimited scalability.
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Multi-Stakeholder Collaboration Platform
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Centralized communication with comments, emails, activity, documents, and approvals all in one place. Enables efficient communication between event organizers, permitting agencies, emergency services, and other relevant parties. Allows multiple reviewers and approvers to tackle different parts of an application simultaneously rather than sequential processing.
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Real-Time Application Tracking & Transparency
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Applicants can login to the platform at any time from any location and through a color-coded user interface see where their application is in the approval process. Provides unprecedented transparency for administrators by allowing them to see the big picture with access to all applications, shared calendars, and real-time updates. Powerful reports can be generated on detailed data including permits, invoices, communication logs and transactions.
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Customers Using This Product
| Customer | Project Details | Actions |
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City of Columbus, Ohio
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Mayor Andrew J. Ginther stated: "As a technology-forward city, we are committed to making it easier to apply for permits and track where those applications are in the approval process. This latest implementation will save applicants time, reduce input errors and improve transparency and communication for reviewers and approvers."
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City of San Diego, California
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The City unveiled a new online system for special event permits through their Special Events and Filming Department. Director Natasha Collura noted: "Moving our special event permitting process to eProval will be a transformative move for our Special Events office and stakeholders. It will streamline the customer service experience, provide real-time status of applications, and save time and energy by reducing paper and in-person meetings."
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City of Fort Collins, Colorado
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Reduced staffing from three full-time equivalent (FTE) staff to 1.5 FTEs for administering special event permits while achieving greater efficiency. Staff noted: "Internally and externally, eProval gives added legitimacy to our special event permit program, especially because it is an easy and intuitive process which isn't always the case in government. We have become the model for other areas of the City, and other cities."
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Product Case Studies
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