MySite Social Pinpoint

About this Product

Social Pinpoint is an all-in-one, web-based engagement platform offering over 40 interactive tools—including maps, forums, polls, and participatory budgeting—that help governments collect, analyze, and act on public input effectively and inclusively.

Product Features

Feature	Description
Map-Based Feedback (Social Map)	Residents can drop comments, ideas, or concerns onto a geospatial map, enabling location-based input.
Interactive Discussion Tools (Conversation & Forum)	Platforms enable threaded or flat conversations, voting, social sharing, real-time updates, and moderation to foster ongoing dialogue.
Wide Toolbox (40+ Participation Tools)	Offers diverse formats—from surveys to Q&A, visioning, and quick polls—tailored to suit any phase of community engagement.

Customers Using This Product

Customer	Project Details	Actions
League City, TX	“League City Listens” online engagement initiative reached nearly 10,000 residents with 100s of inputs across 18 engagements—dramatically increasing community participation.
City of Pittsburgh, PA	Using Social Pinpoint as the core of EngagePGH, Pittsburgh collected over 37,000 contributions from nearly 300,000 residents across 227 projects, earning an IAP2 USA award for public engagement excellence.
Municipality of Clarington, Canada	Transitioned from low-attendance public meetings to hybrid digital-engagement approaches, gathering over 26,000 site visits, improving trust, and saving costs dramatically.

Product Case Studies

Case Study	Description	Actions
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