Product Details
Social Pinpoint is an all-in-one, web-based engagement platform offering over 40 interactive tools—including maps, forums, polls, and participatory budgeting—that help governments collect, analyze, and act on public input effectively and inclusively.
Product Demo
YOUTUBE
Product Features
| Feature | Description |
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Map-Based Feedback (Social Map)
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Residents can drop comments, ideas, or concerns onto a geospatial map, enabling location-based input.
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Interactive Discussion Tools (Conversation & Forum)
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Platforms enable threaded or flat conversations, voting, social sharing, real-time updates, and moderation to foster ongoing dialogue.
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Wide Toolbox (40+ Participation Tools)
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Offers diverse formats—from surveys to Q&A, visioning, and quick polls—tailored to suit any phase of community engagement.
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Customers Using This Product
| Customer | Project Details | Actions |
|---|---|---|
League City, TX
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“League City Listens” online engagement initiative reached nearly 10,000 residents with 100s of inputs across 18 engagements—dramatically increasing community participation.
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City of Pittsburgh, PA
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Using Social Pinpoint as the core of EngagePGH, Pittsburgh collected over 37,000 contributions from nearly 300,000 residents across 227 projects, earning an IAP2 USA award for public engagement excellence.
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Municipality of Clarington, Canada
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Transitioned from low-attendance public meetings to hybrid digital-engagement approaches, gathering over 26,000 site visits, improving trust, and saving costs dramatically.
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Product Screenshots
Product Case Studies
| Case Study | Description | Actions |
|---|---|---|
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League City’s Journey to Transforming Community Engagement
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League City in Texas transformed its community engagement by launching the League City Listens online platform, which led to a 500% increase in attendance at in-person meetings and up to a 6,000% increase in online participation. The city has reached nearly 10,000 residents across more than 18 initiatives, gathering hundreds of contributions per project, and fundamentally shifted from very small turnout in public meetings (10–15 people) to broad, ongoing two-way feedback via digital tools.
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Pittsburgh’s Engagement Evolution
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The case study describes how the City of Pittsburgh overhauled its public engagement process by launching the EngagePGH platform in 2020, shifting from low-attendance in-person meetings to an inclusive hybrid model combining digital tools and traditional outreach to increase accessibility. As a result, the city reached nearly 300,000 residents, received over 37,000 contributions, streamlined internal workflows, and won the 2023 IAP2 USA Core Values Award for Organization of the Year.
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From Outdated to Innovative: Clarington’s Community Engagement Journey
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Clarington, Ontario transformed its traditional low-turnout engagement methods by launching Clarington Connected, an online portal that has attracted over 26,000 visits and nearly 3,820 contributions, improving trust, saving costs, and enabling richer, location-specific feedback.
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