POSSE GCS (Gaming Control Software)

The right solution for government agencies seeking a streamlined, risk-based regulatory model for the gaming industry. POSSE GCS equips your agency to achieve improved regulatory oversight while simultaneously minimizing the burdens of regulation for licensees. Automation assisted web applications empower modern, convenient digital services, enabling licensees to manage their licenses, registrations, and permits online—anytime, anywhere.

POSSE’s Gaming Control Software optimizes the efforts of your agency for effective compliance and service provision to meet the unique demands of your regulatory environment. • A consolidated regulatory model incorporating streamlined go-forward licensing and enforcement processes. • Out-of-the-box workflows to regulate your gaming licenses in accordance with current regulations and the public interest. • Empowers your agency to be transparent and adaptable, to accommodate an evolving regulatory landscape and new lines of business.

The Inspection and Enforcement Modules manage the enforcement of gaming licenses, premises, and related activities. The ability to initiate a complaint, collect information as part of a case, and perform required inspections form the foundation of these modules. • Case management provides the ability for the licensing authority to manage, track, investigate and determine if subsequent action may need to occur based on the license enforcement scenario. • Inspection workflows can be used to perform follow-ups on specific activities so that compliance exists, with documented deficiencies resulting in actions being taken to resolve the matter. • Hearing workflows provides the ability to schedule, hold and identify results as part of matters held before a decision-making body or appointed individual.

POSSE’s Gaming Control Software equips users to collect, store, extract and analyze accurate and complete data; to manage operations and case-flows across and within functions, in an integrated manner that enables seamless information-sharing. • Extensive ad-hoc reporting, dashboarding, and business intelligence services. • Multi-stakeholder data availability to facilitate informed, reasoned and appropriate tactical and operational decisions. • Mobile enforcement application enabling access to real-time information for inspectors and investigators in the field.

Empower those who do business with your agency to apply for and manage their licenses, registrations and permits online, anytime from anywhere. • Modern online service provision via a mobile-friendly licensee portal affording intuitive automation assistance and leading edge UX design frameworks. • Out of the box workflows for license application, amendment, renewal, reinstatement, application protests, batch renewals, mass emails, legal tasks, public information requests and more. • Replaces outdated technology systems, improving efficiencies for both the regulator and the regulated.

The right solution for government agencies seeking a streamlined, risk-based regulatory model for the gaming industry. POSSE’s Gaming Control Software equips your agency to achieve improved regulatory oversight while simultaneously minimizing the burdens of regulation for licensees. Automation assisted web applications empower modern, convenient digital services, enabling licensees to manage their licenses, registrations, and permits online—anytime, anywhere.

Artificial intelligence (AI) is no longer a futuristic concept in the gambling industry—it is already here, reshaping everything from how operators engage with players to how platforms detect fraud. Personalized betting recommendations, automated risk-scoring, and predictive analytics are becoming standard features in digital wagering ecosystems. For regulators, this rapid adoption of AI presents both an opportunity and a challenge: the opportunity to harness AI-driven insights for better oversight, and the challenge of ensuring transparency, fairness, and accountability in systems that are often described as “black boxes.”

In many jurisdictions, licensing, auditing, and enforcement data remain in departmental silos. A licensing officer may have no immediate access to inspection records; an enforcement investigator may be unaware of recent license amendments. Without a connected system, data doesn’t flow fast enough—or far enough—to inform real-time decision-making.

In our modern era of ever escalating technological advancement, government gambling regulators are racing to keep pace with a rapidly evolving regulatory environment. As the evolving digital environment continually redefines the resultant gambling landscape, technology gaps arise creating both emerging opportunities and potential threats for today’s regulators. To ensure your agency addresses these technology gaps on a timely basis with the proactive planning and suitable software solutions required, let’s take a moment to examine the key technology gaps that are currently demanding the focus and resources of government gambling regulators across North America.

For government regulators, the primary driver behind AI adoption is the potential the technology offers to embolden the current industry trend towards proactive player protection. Designed to ensure that bettors can gamble safety without risking catastrophic financial hardships, proactive player protection expects operators to identify at-risk gamblers early on in their customer journey to prompt effective data-driven intervention strategies.

Despite the burgeoning tax revenues from legal sports betting on both sides of the border, several jurisdictions are expressing concerns over advertising abuses, prompting numerous regulatory reactions:

On July 24, 2023, the National Football League indefinitely suspended Denver Broncos defensive end Eyioma Uwazurike for betting on NFL games during the 2022 season. Uwazurike became the 10th player to be suspended in the 2023 offseason for gambling on games and/or betting on other sports while in NFL locker rooms. This latest ban means five NFL players in four years have been suspended for an entire season, a notable trend following decades without comparable punishments in the league. The severity of these suspensions is commensurate with the potential risks for the integrity of the NFL should evidence ever emerge indicating potential game fixing.