Zencity Community Intelligence
Build community trust through insights
Product Details
Leading global SaaS technology platform for community trust in local government by analyzing resident sentiment from social media and 311 data.
Product Features
| Feature | Description |
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Resident Sentiment Analysis
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Analyze social media posts and 311 calls to understand resident concerns and priorities without conducting surveys.
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Issue Trend Detection
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Identify emerging issues in the community before they escalate by monitoring conversation volume and sentiment.
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Communication Impact Measurement
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Measure how government communications impact resident sentiment and trust to refine messaging strategies.
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