Market Mapping
Modernizing Community Programs: The Future of Facility Booking and Event Registration
Discover four leading platforms transforming facility booking and event registration for local governments. Explore how ACTIVE Network, Amilia, CommunityPass, and RecDesk help parks and recreation teams simplify scheduling, payments, and community programming.
Every parks and recreation department knows the challenge — juggling spreadsheets, phone calls, and paper forms just to manage programs and facility rentals. The result? Double-booked spaces, manual refunds, and long lines at the front desk.
These small inefficiencies add up, eating into staff time that could be spent improving community programs and services.
A New Generation of Recreation Management Tools
Facility booking and event registration platforms are transforming how local governments handle their community programming. By bringing registrations, payments, and scheduling into one digital platform, these tools make it easier for both staff and residents to manage bookings, track availability, and process payments seamlessly.
Facility booking and event registration platforms are transforming how local governments handle their community programming. By bringing registrations, payments, and scheduling into one digital platform, these tools make it easier for both staff and residents to manage bookings, track availability, and process payments seamlessly.
In this week’s Market Map on Platia, we’re highlighting four solutions helping cities and counties make recreation management more efficient and resident-friendly:
- ACTIVE Network — Recreation management software that handles registrations, memberships, and facility reservations for cities of all sizes.
- Amilia SmartRec — Combines e-commerce, scheduling, and customer engagement tools designed specifically for community programs.
- CommunityPass — Simplifies online registration and payments while supporting staff workflows for recreation and community events.
- RecDesk — Built for smaller organizations to manage memberships, rentals, and program offerings in one easy-to-use platform.
How Cities Are Using These Tools
Cities are replacing outdated manual processes with digital systems that reduce administrative work and improve the resident experience. For staff, that means fewer phone calls, better data visibility, and simplified reporting. For residents, it means quick registration, clear availability, and convenient online payment options.
Cities are replacing outdated manual processes with digital systems that reduce administrative work and improve the resident experience. For staff, that means fewer phone calls, better data visibility, and simplified reporting. For residents, it means quick registration, clear availability, and convenient online payment options.
Some cities have already seen measurable results — faster processing times, reduced no-shows, and more community participation in local programs.
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