Polimorphic Constituent Relationship Manager
About this Product
Polimorphic’s CRM for Government unifies every resident interaction—from chat, voice, or workflow—into one real-time platform that accelerates service delivery, automates tasks, and preserves institutional knowledge.
Product Features
| Feature | Description |
|---|---|
|
Unified Resident Interaction Hub
|
The CRM brings together all resident interactions—whether through chat, phone, forms, or workflows—into one real-time system so staff can manage everything in one place, hassle-free. |
|
Multi-Channel Case History & Transparency
|
Residents can check any request’s status, review past submissions, and access documents anytime—eliminating confusion and reducing calls |
|
AI-Driven Smart Workflow Assistance
|
Polimorphic’s CRM uses AI to generate to-do tasks, send timely reminders, and preserve institutional knowledge so teams stay organized and efficient. |
Customers Using This Product
| Customer | Project Details | Actions |
|---|---|---|
|
Gaston County, NC
|
CRM & Workflow enhancements for processing foster applications and referrals. | |
|
City of Tangent, Oregon
|
Improved citizen engagement using enhanced CRM tools across channels. | |
|
Village of Bayside, WI
|
Staff relief and institutional knowledge preservation with integrated AI search, chat, and CRM workflows. |
Product Case Studies
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