Citibot Citizen Services
Government answers available 24/7 via text
Product Details
Citibot builds trust between governments and residents through accessible AI chat communications that answer questions about trash pickup and permits 24/7.
Product Features
| Feature | Description |
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SMS & Web Chat Interface
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Residents text questions and get instant answers about services like trash pickup schedules without calling offices.
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Multilingual Support
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Communicate with residents in their preferred language with automatic translation across Spanish and 100+ languages.
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Service Request Integration
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Submit service requests like pothole reports directly through chat with automatic routing to appropriate departments.
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